nitrc:NITRC Known Bugs

From NITRC Wiki

Contents 1 Bugs (not browser specific) 2 Bugs Affecting Internet Explorer Users 3 Bugs Affecting Firefox Users 4 Bugs Affecting Opera Users 5 Bugs Affecting Screen Reader Users

Bugs (not browser specific)

• Tracker change log may incorrectly lists the Summary field when it has not been modified.

WORKAROUND: Do not enter any special characters, like quotation marks, in the Summary field.

• Edit Skills Profile page does not allow a start date month that is later than the end date month (for example, start date October 2007 and end date March 2008).

WORKAROUND: Delete the skill, and then reenter the skill with the correct dates.

• Docs main folder name is not changed when a tool/resource name is changed.

WORKAROUND: Manually change the main folder name. Go to the Docs Admin page. Click "Add/Edit Document Folders." Select the main folder from the list of available document folders. Change the folder name and click the Edit button.

• File Release System (Downloads) administrators cannot add releases to hidden packages.

WORKAROUND: On the Downloads Admin page, in the Releases of Packages section, change the status of the package from "hidden" to "active" and Update. Now, you can add the new release. If you still want the package to be hidden, go back to the Downloads Admin page, and change the status from "active" to "hidden."

• Backslash used in a tool/resource name or description is not displayed correctly in some e-mail messages.
• Long tool/resource name overflows the tool/resource menu box.

WORKAROUND: Tool/resource administrators should put spaces and hyphens in their tool/resource names to allow for wrapping. If possible, users should increase their screen resolution to allow names to fit within the box.

• When a tool/resource administrator checks out the "CVSROOT" directory, modifies "config," and checks it back in, then "write" access to the repository could be lost.

WORKAROUND: If you want to change the CVS configuration, please contact the NITRC administrator.

• One Click Backup is not including MediaWiki attachments in the backups.
• The Events page calendar does not highlight the last day for an event that runs multiple days.
• Wiki tab label is blank if you try to access a private wiki that you are not a member of.
• Task id number is not used in searches.

WORKAROUND: Search for keywords that may appear in the task summary or original comment.

• For Source Code Administration, the system allows tools/resources using CVS to enable anonymous pserver access without enabling public read access to CVS. Both must be enabled to allow anonymous pserver access.

WORKAROUND: To enable anonymous pserver access, make sure both boxes are checked.

• Your "My Personal Page" may display items that you had chosen to monitor in the past but are no longer accessible. The system does not allow you to remove these items from the page.

WORKAROUND: Contact the NITRC moderator to remove the items.

• When editing member roles, one of the permission settings for a task subproject is "No Access." The system is allowing members to access the task subproject with "Read" privileges.
• When editing a survey, clicking the "Submit Changes" button changes the order of the questions.

WORKAROUND: Make sure other changes have been submitted, then set the order of your questions. Do not click the "Submit Changes" button after setting the order of your questions; the order is automatically saved.

• When rating a user while you are not logged in, the system prompts you to log in, then seems to accept your rating; however, the rating is not actually saved.

WORKAROUND: Log in, return to the User Profile page, then rate the user.

• Pages that are not explicitly associated with a tool/resouce menu item appear to belong to the Summary page.

• Older browser versions do not support the catalogue display for the "Show XML" option of the advanced search feature of the image repository.

WORKAROUND: Try a different browser or a newer version of your browser.

Bugs Affecting Internet Explorer Users

• Using Internet Explorer, form data may be lost. Recent versions of Internet Explorer (5.01, 6, and 7) suffer from a "back bug" that causes IE to lose form data following a specific series events. NITRC IE users should be aware of this bug as several NITRC forms will allow this series of events to occur thus resulting in loss of form data. Please visit http://magicm.awardspace.com/ie/1.php for more information.
• Using Internet Explorer, entered form data is cleared upon clicking the back button from an error page.

WORKAROUND: Reenter the form data, fixing the previous error, and submit.

• Using Internet Explorer 7, clicking an empty RSS link results in an error. IE does not support DTDs (Document Type Definitions).
• Using Internet Explorer 6, the MediaWiki box alignments can get distorted when zooming in (CTRL +) or out (CTRL -) or resizing the page.

WORKAROUND: Return to the default page display (CTRL 0) or reload the page.

• Using Internet Explorer 7, the images on the some pages are misplaced when zooming in (CTRL +) or out (CTRL -) or resizing the page. (http://www.boagworld.com/accessibility/the_problem_with_ie7_zoom/)

WORKAROUND: Return to the default page display (CTRL 0) or reload the page. Upgrade to Internet Explorer 8.

Bugs Affecting Firefox Users

• Formatting of some pages is distorted when zooming in (CTRL +) or out (CTRL -) or resizing the page.

WORKAROUND: Return to the default page display (CTRL 0) or reload the page.

• Using Firefox 3.6.6 on Mac OS X 10.6, administrators cannot scroll the Category drop-down list on the Edit Attribute List Classification page.
• Firefox does not support newlines in a tooltip. When you hover the mouse over event dates, there is be no separation between multiple events. When you hover the mouse over event or news text, there is no separation between paragraphs.
• Using Firefox 4 and importing Internet Explorer settings causes an error when trying to log in.

WORKAROUND: Clear you cookies with Tools -> Clear Recent History...

Bugs Affecting Opera Users

• Using Opera 9.22 and 9.24 on Mac OS X, the front page may show "Log In" in the top menu bar even when you are logged in. (This is not an issue with Opera 9.51. You may want to upgrade to the latest version.)

WORKAROUND: Reduce caching. Go to Preferences -> Advanced -> History. Set "Check documents" to "Always."

Bugs Affecting Screen Reader Users

• Some form labels may not be explicitly associated with form controls.

WORKAROUND: If you encounter problems when using NITRC, write to nitrcinfo@nitrc.org, and we will attempt to provide the information to you in a suitable format.