firmm > Scanner unable to connect to FIRMM server
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Nov 9, 2018  12:11 PM | Greg Book
Scanner unable to connect to FIRMM server
Hello,
I have been testing out FIRMM, and gotten through all of the installation, however when running the start_firmm.bat on the scanner console, it is not able to connect.
I am able to ping the FIRMM server, and the docker container is running, with a webpage displayed. I've turned off the firewall and selinux on the server as well.

What might be happening?
Nov 29, 2018  12:11 PM | Greg Book
RE: Scanner unable to connect to FIRMM server
I'm still having trouble getting the scanner console to connect to the FIRMM container. Is there anything else I can try?
Nov 29, 2018  12:11 PM | Eric Earl - Oregon Health & Science University
RE: Scanner unable to connect to FIRMM server
Originally posted by Greg Book:
I'm still having trouble getting the scanner console to connect to the FIRMM container. Is there anything else I can try?

Greg,

I'm so sorry we haven't provided you support on this yet!  Please email the team more complete details of your FIRMM system setup, FIRMM version in use, and maybe your scanner software version as well to info@firmm.io so we can track this better and get you a faster answer.

Thanks,
~Eric