[#8663] DeID does not work with OS X Yosemite: 'Width (0) and height (0) cannot be <= 0' error

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State: more information
Open
Date:
2017-08-01 13:03
Priority: more information
3
Submitted By:
Tom Salomon (tomsalomon)
Assigned To: more information
Nobody (None)
Hardware: 
Macintosh
Product: 
Software A
Operating System: 
MacOS X
Component: 
None
Version: 
None
Severity: 
critical
Resolution: 
None
Summary: more information
DeID does not work with OS X Yosemite: 'Width (0) and height (0) cannot be <= 0' error

Detailed description

I see this problem has been reported several times over the past few years. Under OS X Yosemite, using DeID v1.2, I get reported below error.
Could you please fix this issue?

Exception in thread "AWT-EventQueue-0" java.lang.IllegalArgumentException: Width (0) and height (0) cannot be <= 0
at java.awt.image.DirectColorModel.createCompatibleWritableRaster(DirectColorModel.java:1016)
at java.awt.image.BufferedImage.(BufferedImage.java:351)
at com.apple.laf.AquaImageFactory.getAppIconImageCompositedOn(AquaImageFactory.java:131)
at com.apple.laf.AquaImageFactory.lambda$getAppIconCompositedOn$0(AquaImageFactory.java:111)
at sun.awt.image.MultiResolutionCachedImage.lambda$map$1(MultiResolutionCachedImage.java:83)
at sun.awt.image.MultiResolutionCachedImage.getResolutionVariant(MultiResolutionCachedImage.java:66)
at sun.java2d.SunGraphics2D.getResolutionVariant(SunGraphics2D.java:3198)
at sun.java2d.SunGraphics2D.drawHiDPIImage(SunGraphics2D.java:3111)
at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:3313)
at sun.java2d.SunGraphics2D.drawImage(SunGraphics2D.java:3296)
at javax.swing.ImageIcon.paintIcon(ImageIcon.java:425)
at javax.swing.plaf.IconUIResource.paintIcon(IconUIResource.java:72)
at dit.ErrorFrame$ErrorCellRenderer.scaleIcon(ErrorFrame.java:91)
at dit.ErrorFrame$ErrorCellRenderer.(ErrorFrame.java:62)
at dit.ErrorFrame.(ErrorFrame.java:152)
at dit.DEIDGUI.(DEIDGUI.java:67)
at dit.DEIDGUI$8.run(DEIDGUI.java:685)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:80)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

Response

Message

Date: 2017-08-14 18:40
Sender: Mark Eckert

We have determined that the related display error was due to a warning icon that was too small to display with Mac Retina.  The warning was changed to a text display and should no longer affect performance of the software with OS X Yosemite.  Version 1.2.1 is now available and incorporates this change.
Thanks,
Mark


Date: 2017-08-13 02:43
Sender: Mark Eckert

Updating your OS may resolve the problem. We are not able to replicate your error using the most recent version of OS X Yosemite. Thanks.

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Field Old Value Date By
New Message2017-08-14 18:40eckert
New Message2017-08-13 02:43eckert